Privacy Policy for Ivory&Fine
Effective Date: December 1st, 2024
Ivory&Fine values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.ivoryandfine.com) or interact with our business.
1. Business Information
Ivory&Fine is registered in California, USA, with production located in Kyiv, Ukraine. We serve customers globally.
2. Information We Collect
We collect both personal and non-personal information to enhance your experience and improve our services:
Personal Information
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely by third-party payment processors; we only see the card type and last four digits)
• Account details (if you create an account with us)
Non-Personal Information
• IP address
• Browser type
• Device information
• Website usage data (e.g., pages visited, time spent on the site, referring website)
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interactions with our website. Cookies help us improve your experience by remembering preferences, tracking your shopping cart, and analyzing site usage.
3. How We Use Your Information
We use the data collected for the following purposes:
• To process transactions: Ensuring seamless order processing, shipping, and customer support.
• To communicate with you: Sending order confirmations, responding to inquiries, and providing updates.
• For marketing purposes: Sending promotional emails (with your consent) about new products, events, or special offers.
• To improve our services: Analyzing website usage to enhance functionality and overall customer experience.
• To comply with legal requirements: Meeting regulatory obligations, such as tax compliance.
4. How We Share Your Information
We value your privacy and share your data only in limited circumstances:
• Service Providers: Third-party vendors assisting with payment processing (e.g., PayPal, Stripe), shipping (e.g., DHL, FedEx), email delivery, and website hosting.
• Business Transfers: In the event of a merger, sale, or reorganization, your data may be transferred as part of the transaction.
• Legal Obligations: Disclosure may occur to comply with laws, court orders, or government regulations.
We do not sell or rent your personal information to third parties.
5. Security of Your Information
We use industry-standard measures, including Secure Socket Layer (SSL) encryption, to protect your data during transmission and storage. While we strive to protect your information, no method of online transmission is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
• Access and Update: Request access to and correction of the personal data we hold about you.
• Deletion: Request the deletion of personal data no longer necessary for its original purpose.
• Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link or contacting us directly.
• Cookies: Control or disable cookies via your browser settings. Note that disabling cookies may affect the functionality of the website.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will promptly delete it.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.
9. Cookies and Tracking Technologies
We use cookies to:
• Improve functionality and user experience.
• Track website usage via analytics tools.
• Offer personalized advertisements.
By using our website, you consent to the use of cookies. You can manage or disable cookies in your browser settings.
10. Changes to This Privacy Policy
We reserve the right to update this policy at any time. If significant changes occur, we will notify you by posting the updated policy on our website and revising the “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have questions, or concerns, or wish to exercise your rights, please contact us at:
• Email: ivoryandfine@gmail.com
• Phone: +1 858-218-5677